Gbazee's Privacy Policy — Your information is completely safe with us

Gbazee (gbazee.onl) is one of Bangladesh's most trusted online betting and gaming platforms. We believe your privacy is a fundamental right, and protecting it is our first responsibility. This Privacy Policy ("Policy") applies to all Gbazee services — including the website and mobile app.

This Policy tells you what information Gbazee collects, why it collects it, how it is kept secure, and what rights you have over your data. We want you to feel fully at ease with Gbazee's Privacy Policy and confident in trusting us.

By using the Gbazee website or app, you are considered to have accepted this Privacy Policy. Please take a moment to read through it carefully.

Gbazee collects two types of information from you — what you provide directly, and what is gathered automatically based on how you use the platform.

Gbazee never stores your full payment card details — such as CVV or full card number — on its own servers. All payment transactions are processed exclusively through secure third-party payment gateways.

Gbazee uses your information only for the purposes listed below. We never use it beyond what has been approved:

• Account management: To support registration, login, password recovery, and account security.
• Financial transactions: To process deposits and withdrawals correctly and to prevent money laundering.
• Customer support: To resolve your complaints, questions, or support requests promptly.
• Platform Improvement: To analyze usage patterns and improve Gbazee's services.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out of this at any time).
• Legal obligations: To comply with lawful requests from government or regulatory authorities.
• Fraud prevention: To detect and prevent suspicious activity.

Gbazee never sells your personal information. However, your data may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with payment operators such as bKash, Nagad, and Rocket to complete deposits and withdrawals.
• Technology Service Providers: With trusted technology partners handling hosting, security, and analytics — all of whom adhere to the same privacy standards as Gbazee.
• Law enforcement agencies: Data may be disclosed when required by a valid court order or official government directive.
• Fraud prevention: Information may be verified with international anti-fraud networks where necessary.

Gbazee does not share your personal information with any third party beyond the reasons listed above. All partners with whom data is shared operate under Gbazee's privacy agreement.

Gbazee's website and app use cookies and similar tracking technologies to make your experience smoother and more personalized.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

Gbazee retains your information only for as long as necessary. All data is kept secure while your account remains active.

• After account closure, certain data may be retained for up to 5 years due to legal obligations.
• Transaction records are retained for a defined period in accordance with financial regulations.
• Once KYC document verification is complete, the original files are deleted and only the verification record is retained.
• If you opt out of marketing, your details are removed from our mailing list immediately.
• Usage log data is automatically deleted after 90 days.

Every registered Gbazee user has the following rights over their own data:

1. Right to Access Your Data: You can find out at any time what information Gbazee holds about you.
2. Right to Rectification: You may request corrections if any of your information is inaccurate.
3. Right to Erasure: You may request that your data be deleted under certain circumstances.
4. Right to Restrict Processing: You can request that we stop using your data for any specific purpose.
5. Data Portability: You can request a copy of the information we hold about you.
6. Marketing Opt-Out: You can unsubscribe from promotional messages at any time.

To exercise any of these rights, contact the Gbazee support team. We generally aim to respond within 7 business days.

Gbazee strictly enforces an 18+ policy. We do not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected, that account will be closed and all associated data will be deleted immediately.

Gbazee uses industry-leading security technology to protect your information:

• 256-bit SSL/TLS encryption on all data transfers.
• Passwords are hashed using the bcrypt algorithm — they are never stored or readable in plain text.
• Regular third-party security audits and penetration testing.
• Real-time monitoring system to detect suspicious login attempts.
• 24/7 physical and digital security at our data centers.
• Two-factor authentication (2FA) is available — and we strongly recommend enabling it.

That said, no organization can guarantee 100% security on the internet. In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

Gbazee may update this Privacy Policy from time to time. For significant changes, we will notify you via email or in-app notification.

The date of each update will be clearly displayed at the top of this page. Continued use of Gbazee after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the Gbazee support team:

• Email: [email protected]
• Live Chat: Reach us directly through the live chat option on the Gbazee app or website.
• Response Time: Typically within 1–7 business days.

Gbazee is always committed to protecting your privacy. We sincerely thank you for your trust.